Terms of service

Terms of Service

Agreement Between User and Woodhaven Enterprises, LLC

Woodhaven Enterprises, LLC, its parent company, divisions, subsidiaries, and affiliates (collectively, “Woodhaven,” “we,” or “us”) provides informational content, services, and website features when you:

Visit WoodhavenFurniture.com or any other Woodhaven-operated website;
Use Woodhaven content or services online, through a Woodhaven mobile application, or in any electronic medium;
Use any Woodhaven mobile applications;
Manage a Woodhaven-related account electronically (e.g., business or dealer accounts) or interact with us via online forms, portals, or electronic tools;
Visit or interact with any other website or application owned or operated by Woodhaven, or contact our customer service representatives; or
Use software provided by us in connection with any of the foregoing.

These are collectively referred to as the “Woodhaven Services.”

The Woodhaven Services are provided as a service to business partners, dealers, and other authorized users. Woodhaven does not sell or deliver products directly to individual consumers. Any retail sale or delivery of Woodhaven products is handled solely by third-party retailers under their own terms and conditions.

By accessing or using any Woodhaven Services, you:

(i) Agree to all terms, conditions, and notices contained herein;
(ii) Acknowledge that you have read and understand these Terms of Service;
(iii) Represent that you are 18 years of age or older;
(iv) Consent to be legally bound by these Terms of Service; and
(v) Agree to the contents of the Woodhaven Privacy Notice.

If you do not agree to these Terms of Service, do not use the Woodhaven Services or download any applications.

Important Arbitration Notice

PLEASE REVIEW THE ARBITRATION AGREEMENT SET FORTH BELOW CAREFULLY, AS IT REQUIRES YOU TO RESOLVE DISPUTES WITH WOODHAVEN ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION.

BY ACCEPTING THESE TERMS, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL PROVISIONS AND HAVE CONSIDERED THE CONSEQUENCES OF THIS DECISION.

Privacy

We respect the privacy of visitors and users of the Woodhaven Services.

Woodhaven does not use data collected through the Woodhaven Services for analytics, advertising, marketing, profiling, or other secondary purposes. We do not sell or monetize user data.

However, the Woodhaven Services may be hosted on or delivered through third-party platforms, such as hosting providers, content delivery networks, or analytics tools. These third parties may collect or process data under their own terms and privacy policies, which are separate from and not controlled by Woodhaven.

By accessing or using the Woodhaven Services or by providing information directly to Woodhaven (e.g., via contact forms or email), you consent to our use of that information solely to:

Operate and maintain the Woodhaven Services
Secure the Woodhaven Services
Respond to your communications or requests

For more detail, please refer to the most current Woodhaven Privacy Notice.

Modifications to the Terms of Service

Woodhaven reserves the right to update or modify these Terms of Service at any time. Any modifications take effect prospectively, upon your next access to the Woodhaven Services.

By continuing to use the Woodhaven Services after updates are posted, you agree to the revised Terms.

You may print or save a copy of this Agreement for your records.

Third-Party Content and Links

The Woodhaven Services may include or provide access to third-party content, applications, products, services, materials, or websites (“Third-Party Materials”).

Although Third-Party Materials may reference Woodhaven trademarks or content under license, such materials are not controlled by Woodhaven. We are not responsible for:

The content or accuracy of Third-Party Materials
Any changes, updates, or transmissions from third parties
Any loss or damage related to your use of Third-Party Materials

Links to third-party sites are provided solely as a convenience and do not imply endorsement by Woodhaven. Your use of Third-Party Materials is at your own risk and subject to each provider’s terms and conditions.

Data Collection Technologies & Acknowledgement

Third-party hosting platforms and service providers may use technologies such as:

Cookies
Web beacons
Pixel tags
GIF files
Similar tracking tools

These tools may collect information about your interactions with the Woodhaven Services to support hosting, security, delivery, and performance monitoring.

Woodhaven does not use this data for marketing, profiling, or analytics and does not sell or monetize this information.

By using the Woodhaven Services, you acknowledge and agree that:

Third-party providers may collect information from your device(s), including devices owned by you, your employer, or others.
Such data collection is governed solely by the third-party provider’s terms and privacy policy.

No Unlawful or Prohibited Use

You may not use the Woodhaven Services:

For any unlawful purpose
In a manner that could damage, disable, or impair the Services
To interfere with another user’s enjoyment of the Services
To obtain information or materials not intentionally made available through the Services

Materials Provided To or Posted on the Woodhaven Services

Where permitted, you may post or submit content such as reviews, comments, photos, videos, suggestions, or questions. You may not submit content that is:

Illegal, obscene, threatening, or defamatory
Invasive of privacy or infringing on intellectual property rights
Harmful, objectionable, or injurious to third parties
Composed of viruses, political campaigning, commercial solicitation, spam, or mass messaging

You may not impersonate another person or provide false information.

Woodhaven reserves the right (but not the obligation) to remove or edit submitted content.

License You Grant to Woodhaven

By submitting content, you grant Woodhaven and its affiliates a nonexclusive, royalty-free, worldwide, perpetual, irrevocable, fully sublicensable license to:

Use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content in any media
Use your submitted name, city, and state/province in connection with your content

You represent and warrant that:

You own or control all rights to the content you submit
Your content is accurate
Use of the content does not violate these Terms or harm any person
You will indemnify Woodhaven for all claims arising from your content

Woodhaven may remove any content at any time. We may disclose content as required by law.

Copyright and Trademark Notices

All content included in or made available through the Woodhaven Services—including text, graphics, logos, icons, images, data compilations, software, and digital downloads—is the property of Woodhaven or its content suppliers and is protected by U.S. and international copyright laws.

Trademarks

All Woodhaven trademarks, trade dress, logos, and service marks (“Trademarks”) appearing on the Woodhaven Services are owned by Woodhaven or its affiliates.

You may not copy, alter, modify, or use the Trademarks without express permission.

All non-Woodhaven trademarks appearing in the Services are the property of their respective owners.

Patents

One or more Woodhaven-owned patents may apply to the Woodhaven Services and to the products, features, and services accessible through them.

Intellectual Property Infringement

Woodhaven respects the intellectual property rights of others. If you believe your rights are being infringed, please submit a written notice to:

Woodhaven Enterprises, LLC
Attn: Customer Service
23400 US HWY 319 North
Coolidge, GA 31738
Phone: 229-377-8868
Email: whservice@woodhavenfurniture.com

Required Information for Claims

Your written notice must include:

A physical or electronic signature of the authorized rights holder or representative
Identification of the copyrighted or protected work
Identification of the material you believe is infringing and its location within the Woodhaven Services
Your address, telephone number, and email address
A statement of good-faith belief that the disputed use is not authorized
A statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the rights holder

Last Updated December 30, 2025.